Privacy Policy – Sports Content Playbook
Sports Content Playbook (“SCP”) understands that visitors to our website (“the Website”), potential customers, and Users of our platform and services (“the Platform” or “Products”) care about how their information is collected, used, processed, transferred, stored, and shared. This Privacy Policy describes Sports Content Playbook’s commitment to protecting your privacy. It forms a part of our Website Terms of Use, Trial Terms of Use, and Standard Terms of Service, and all other documents incorporated therein (“Terms”). Any capitalized terms not defined in this Privacy Policy are defined as set out in the Terms.
Please familiarize yourself with this Privacy Policy. This Privacy Policy is formally reviewed annually and updated as often as necessary. Updates will be posted publicly on the Website. If we make substantive changes to the purposes and policies set out here, we will update this page and inform Product Users by email or in-app notification.
This Privacy Policy provides information on how Sports Content Playbook handles data as a data controller, meaning all data we process for our own purposes. Where Sports Content Playbook acts as a processor or sub-processor of data (for example, when our customers upload content involving third parties), that activity is governed by a Data Processing Agreement.
1. What We Collect and How We Use It
1.1 Website
When you visit our Website, you are not required to actively provide any information, but we may collect some of your Personal Data and Navigation Information, as set out in Section 1.3 below. We also collect information when you contact us via forms, register for newsletters, sign up for a free trial, or purchase a subscription. Some information is collected using cookies.
1.2 Sports Content Playbook Products
To use our Products, Users need to create an account with basic details such as name and email address. We may also collect usage data, preferences, and other information to provide, administer, and improve our Products. You can manage the permissions you give us within your User profile.
1.3 Collected Data
- Personal Data: name, email address, User ID, company/club name, role (e.g. content creator, marketer, athlete, etc.), uploads (e.g. media assets, text inputs), preferences, account settings, and information that is publicly available via sites like LinkedIn or Instagram.
- Navigation Information: IP address, location (city/country), browser type, device type, referral source (e.g. campaign or link clicked), session duration, pages viewed, and usage patterns in our Platform.
We may use your Personal Data and Navigation Information for the following purposes:
a. Personalizing the Website and Platform to improve User experience.
b. Managing your Sports Content Playbook account (contractual obligation).
c. Understanding User preferences to improve our Products.
d. Linking information to learn User trends and improve content recommendations.
e. Contacting you for marketing purposes (with your consent).
1.4 Supporting Suppliers
We rely on third-party services for analytics, hosting, customer success, and marketing. These may include: Google Analytics, Stripe (payments), Ionos (hosting), Fluent CRM (CRM & customer success tools).
We only work with providers who meet strong security and compliance standards, including Security Optimizer.
1.5 Third-Party Websites
Our Website and Products may link to third-party websites. We are not responsible for their content or privacy practices.
1.6 Social Media Buttons
We use plug-ins (LinkedIn, Facebook and Instagram). These only transmit data if you actively click on them.
1.7 Customer Testimonials
We may publish customer testimonials or case studies (including clubs, agencies, or creators) with prior consent, which can be withdrawn anytime at legal@sportscontentplaybook.com.
1.8 Information of Children
Our Products are intended for professional and business use. We do not knowingly collect data from individuals under 16. If you believe we have collected such information, contact us immediately.
1.9 We Do Not Sell Personal Data
We never sell your Personal Data.
2. Personal Data Retention and Security
2.1 Retention
We retain Personal Data only as long as necessary for the purposes it was collected. Users may request deletion as described in Section 3.
2.2 Security
We use a wide range of technical and organizational measures to secure data, including hosting on Ionos in secure environments.
2.3 Transfers
We may transfer Personal Data internationally (e.g., EU ↔ USA) but always with proper safeguards (Standard Contractual Clauses, binding corporate rules).
2.4 Required Disclosure
We may disclose Personal Data where required by law, in response to legal processes, or to protect our rights and Users. In case of merger, acquisition, or sale, Personal Data may be transferred.
3. Your Data and Your Rights
Depending on applicable data protection law, you may have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Receive a copy in electronic format
- Object to processing (e.g. marketing)
- Restrict processing
3.1 Exercising Your Rights
Email: legal@sportscontentplaybook.com
Postal: 82801
Sports Content Playbook
30 N Gould St Ste R Sheridan, WY
We will respond within 30 days.
Users can also unsubscribe from newsletters via links in emails or adjust settings in their User profile.
4. California Consumer Privacy Act (CCPA) Supplement
If you are a California resident, the following rights apply:
- Right to know categories and specific personal information collected.
- Right to request deletion (with exceptions).
- Right to request disclosure of information shared.
- Right to equal service (no discrimination).
To exercise these rights, contact us at legal@sportscontentplaybook.com. We are required to verify your identity before processing requests.